Employment Opportunities

Reports To: Office Manager

Employment Type: Full-Time

FLSA Status: Non-Exempt

Summary: This position requires someone who is organized, customer-focused, and comfortable handling a variety of administrative and customer service tasks in a busy office environment.

Duties and Responsibilities include the following. *Other duties may be assigned.

• Welcome and assist customers who come into the office in a friendly and professional manner.
• Provide customer service in person, over the phone, and by email.
• Communicate with customers, county and state agencies, and other organizations.
• Handle multiple tasks at once, such as answering phones, responding to emails, helping customers, and assisting staff.
• Prepare delivery tickets and related paperwork if applicable.
• Set up new customer accounts and maintain accurate records.
• Coordinate with drivers, technicians, and the sales team as needed.
• Process customer payments accurately and securely.
• Perform general office duties, including filing, scanning, copying, and faxing documents.
• Run company errands when requested.
• Complete other duties assigned by management.

Knowledge, Skills and Other Abilities:

• Strong customer service skills
• Excellent verbal and written communication
• Organization and attention to detail
• Ability to multitask and prioritize work
• Basic computer and office software proficiency
• Accurate data entry and recordkeeping
• Teamwork and collaboration
• Professionalism and reliability
• Basic cash handling/payment processing experience
• Time management and problem-solving skills

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to understand and follow detailed instructions. Apply common sense to everyday work situations. Capability of identifying and solving straightforward problems. The ability to make decisions based on a few known facts or variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; and internet software.

Education/Experience:

High school diploma or general education degree (GED); and one to two years customer service experience; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands; and reach with hands and arms. The employee is frequently required to walk and talk or hear. The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.
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Reports To: Marketing Director
Employment Type: Full-Time
FLSA Status: Non-Exempt

Summary: Adirondack Family of Businesses is looking for a creative, organized, and motivated Marketing Coordinator to join our team.

As part of our marketing team, you’ll help execute day-to-day marketing initiatives for businesses spanning hospitality, tourism, retail, food service, and energy. No two days are the same, so we’re looking for someone who enjoys variety, is eager to learn, and isn’t afraid to wear multiple hats.

Primary Responsibilities

Social Media

• Schedule and publish content across multiple brands and platforms
• Respond to comments, messages, and customer inquiries
• Monitor engagement and social media performance
• Help maintain content calendars
• Assist with community management and audience engagement

Graphic Design

• Design social media graphics and digital content
• Create flyers, posters, signage, and promotional materials
• Update menus and marketing collateral
• Resize creative assets for various platforms and advertising formats
• Maintain brand consistency across all marketing materials

Content Creation

• Capture photos and videos for marketing campaigns and events
• Edit short-form video content for social media
• Assist with creating Reels, TikToks, and other engaging digital content

Email Marketing

• Build and schedule email marketing campaigns
• Monitor email performance, including open and click-through rates

Event Support

• Assist with planning and preparing for marketing events
• Coordinate event signage and promotional materials
• Help with event setup and execution
• Capture event photography and video
• Assist with post-event marketing and content creation

Additional Responsibilities

• Assist the Director of Marketing with day-to-day marketing initiatives across all company brands
• Support special projects as assigned
• Be willing to jump in wherever needed in a fast-paced, collaborative environment

Preferred Qualifications

We’re looking for someone who is creative, organized, and eager to learn. The ideal candidate will possess many of the following qualifications:

• Bachelor’s degree in Marketing, Communications, Graphic Design, Business, or a related field preferred
• 2–3 years of previous marketing, communications, or content creation experience preferred
• Experience with Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) or similar design software
• Experience using Meta Business Suite
• Basic photography and videography skills
• Strong copywriting and content creation abilities
• Experience managing social media platforms for a business or organization
• Excellent organizational, time management, and multitasking skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Positive attitude, strong work ethic, creativity, and a willingness to learn
• A portfolio showcasing graphic design, photography, videography, or social media work is encouraged but not required.

Reports To: Dispatch

Employment Type: Full-Time

FLSA Status: Non-Exempt

Duties and Responsibilities include the following.  Other duties may be assigned.

• Responsible for the successful completion of all Department of Transportation (DOT) and OSHA regulations and requirements.
• Responsible for inspecting equipment prior to use and end of day by DOT regulations.
• Organize tickets and set up route for the day.
• Make deliveries according to schedule.
• Check in with office personnel throughout the day for additional deliveries.
• Finalizes inventory on truck to set up for deliveries
• Load truck as needed.
• Ensures safe operation and reports maintenance requirements.
• Responsible for reporting any spills, accidents, or injuries to authorized personnel.
• Responsible for managing any spills, accidents, or injuries until authorized personnel arrive on site.
• Performs other duties as assigned or requested.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Education/Experience:

High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:

• Commercial driver’s license
• Time Management
• Hazmat license endorsement
• Professionalism
• DOT physical card
• Oral Communication Skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands; reach with hands and arms; climb or balance; talk or hear and taste or smell. The employee is frequently required to stand; walk and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts; fumes or airborne particles; outdoor weather conditions and vibration. The employee is frequently exposed to work in high, precarious places. The employee is occasionally exposed to toxic or caustic chemicals and risk of electrical shock.

The noise level in the work environment is usually loud.